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United Planning Organization
301 Rhode Island Ave. NW
Washington, DC 20001
Educare DC is seeking to fill five (5) Family Support Specialist positions.
The Family Support Specialist will develop and maintain relationships with families and ensure that they receive comprehensive services through their participation in the program. Comprehensive services include health and social services, disabilities, early childhood education and care services, and a range of parent development training opportunities at the site. The Family Support Specialist is also responsible for conducting community outreach efforts to identify and develop relationships with community-based organizations that provide other needed services to families.
- The Family Support Specialist reports to the Family Support Supervisor.
MAJOR RESPONSIBILITIES AND KEY TASKS:
- Develop and maintain meaningful, productive relationships with families.
- Recruit and enroll families into the program.
- Secure informed consent for family participation in program evaluation/Educare Learning Network research activities.
- Conduct periodic home visits to assess family resources and needs.
- Refer and link children and parents to needed services.
- Maintain enrollment throughout the program year through various recruitment strategies.
- Work in collaboration with other program staff and consultants to monitor, track and coordinate services for children and parents.
- Assist parents with understanding and implementing the Family Partnership Agreement in order to encourage and promote their overall development, including achievement of self-sufficiency, as well as positive developmental outcomes for their children.
- Collaborate with Education Staff to facilitate children's transitions.
- Assist with outreach to families and recruitment of infants and children with disabilities into the program.
- Assist in planning parent activities, encourage parent participation in program activities, and obtain feedback from parents regarding the level of satisfaction with the services they receive.
- Collaborate with Health Coordinator to ensure the health and nutrition needs of infants, children, and families are addressed.
- Communicate with education and care staff regarding infant/child's progress in the classroom.
- In collaboration with the Family Support Supervisor, implement protocols to follow up on absenteeism.
- In collaboration with fiscal clerk, encourage families to pay childcare co-payments.
- Maintain records and document services in a timely manner.
- Enter service data into management information system.
- Participate in the evaluation of Head Start and Early Head Start services, and ensure compliance with Head Start Performance Standards.
- Participate in staffings of all families on their caseload and case studies.
- Attend family support team meetings, staff meetings, staff trainings, collaborations and planning meetings.
- Must identify and document in-kind to the program.
- Promote and Maintain Parent Involvement
- Promote parents' overall involvement and participation in program governance.
- In collaboration with the Family Support Supervisor and Site Administrators, facilitate parent committee meetings.
- Promote family involvement in center-based services, home-based services, and other program activities.
- Community Involvement
- Develop relationships with other community-based service providers targeting pregnant and parenting teens.
- Identify services currently available and those needed by families enrolled in the Head Start or Early Head Start programs.
- Participate in recruiting volunteers from the community.
EDUCATIONAL AND WORK EXPERIENCE REQUIRMENTS:
- A Bachelor's Degree in Social Work or a related field. Experience working with families in a community-based Head Start or family support program preferred.
REQUIRED WORK EXPERIENCE AND SKILLS/ABILITIES:
- Ability to establish supportive relationships with children and families from diverse backgrounds.
- Ability to utilize reflective supervision.
- Ability to work within an interdisciplinary team as a cooperative and supportive team member.
- Ability to manage work in an environment that can be interrupted by violence.
- Knowledge of community resources and capacity to develop community cooperation to ensure that families receive comprehensive services.
- Knowledge of Head Start Performance Standards.
ESSENTIAL JOB FUNCTIONS:
- Must have good written, verbal, communication and organizational skills.
- Must become knowledgeable about current Head Start and OSSE Childcare and OSSE pre-kindergarten guidelines, including the rules and regulations affecting the families served.
- Must be able to manually operate a computer and other office equipment.
- Must be able to travel within the community (i.e., parents' homes, community agencies, etc.), may require climbing stairs.
This position is NOT in the collective bargaining unit.